FAQ

You can get started with U2imobile by following these easy steps:

  • Insert your U2I mobile SIM card in to your mobile and switch it on
  • Top-up your U2I mobile
  • ou can now make and receive calls and SMS from your U2I

If you need any assistance refer to the user guide that you received with your SIM card pack or call Customer Services on 6867 from your U2imobile or 02037696867 from another phone. Visit our Contact us page for service charges.

You can buy U2imobile Top-up vouchers from your local retailer. The voucher will show a PIN either printed on it or underneath a scratch panel. To top-up your balance in the UK using your U2imobile either;

  • Enter *6680# press send, or
  • To Top-up online click here.
  • To Top-up your balance from another phone or whilst you are abroad:
  • Dial +442037696867 and follow the instructions : Charges Apply

You can order Free sim by ordering online http://u2imobile.uk/free_sim.php

Once you have received a U2i mobile number,call customer care 6867 with the puk number and we will help in transferring your old u2i mobile number to your new sim card.


Step1 : PAC Number ( You can receive this from your current provider )

Step2 : Order your u2i
Free Sim http://www.u2imobile.uk/free_sim.php

Step3 : Call Us Free: Dial 6867 from your u2i charges: Dial 02037696867 from other phone.

press setings -> press mobile network -> press access point names (apn) -> key in Globaldata and press "ok" Kindly contact our Customer Service 6968 from any U2i number,If you are Unsuccessful..

Languages available: English, Polish, Russian, Romanian, Lithuanian, French, Dutch, Spanish, Arabic, Hindi, Punjabi, Tamil, Urdu, Chinese.

If your phone didnt find the any network Automatically,Select the network Manually

Find Network operaters -> Press menu icon -> press setings -> press mobile network -> search network ->Choose Tmobile/EE

If your phone accepts only the particular sim card or locked,kindly contact the handset dealer for more assitance.

If the problem persists, Kindly contact our U2i Customer Service

  • You can top up using a Debit or Credit Card online on our website www.U2imobile.uk
  • You can top up over the phone by calling us at 6869.
  • You can buy U2mobile Top-up Vochuers from your retailer(The vocher will show a PIN either printed on it or underneath scrath panel .Enter You vocher card pin and press "send");
  • call Customer care 6867 from your U2mobile and provide Your Vocher pin to topup your mobile number.

If you have lost your U2Imobile UK User Guide you can download it from here.

Languages available: English, Polish, Russian, Romanian, Lithuanian, French, Dutch, Spanish, Arabic, Hindi, Punjabi, Tamil, Urdu, Chinese.

If you have lost your U2Imobile UK User Guide you can download it from here.

Languages available: English, Polish, Russian, Romanian, Lithuanian, French, Dutch, Spanish, Arabic, Hindi, Punjabi, Tamil, Urdu, Chinese.

Customer Reviews

"Where there's a will, there is a way. The best product ever to be known, YOU TOO I. :)))"

Thevakumar Velummylum

"The next big network , amazing deals for less money, if you also love making international calls then U2i is going yo save you"

Fahad Ballushi