User Guide

Using U2imobile is simple, just click below for more information.

You can get started with U2imobile by following these easy steps:

  • Insert your U2I mobile SIM card into your mobile and switch it on
  • Top-up your U2I mobile
  • you can now make and receive calls and SMS from your U2I

If you need any assistance refer to the user guide that you received with your SIM card pack or call Customer Services on 6867 from your U2imobile or 02037696867 from another phone. Visit our Contact us page for service charges.

You can buy U2imobile Top-up vouchers from your local retailer. The voucher will show a PIN either printed on it or underneath a scratch panel. To top-up your balance in the UK using your U2imobile either;

  • Enter you vocher card pin and Press "send"
  • Call Customer care 6867 from your U2imobile and provide your vocher pin to top up your mobile number.

To Top-up online click here.

To Top-up your balance from another phone or whilst you are abroad:

  • Dial +442037696867 and follow the instructions

You can check your balance at any time

To check your balance in the UK using your U2imobile either:

  • Enter *6680# press send and your balance will be shown on your U2imobile screen;

Your U2imobile voicemail service has been automatically activated.

Using your U2imobile Voicemail you can:

Listen to messages left for you

Record a welcome message to enable callers to recognise you

Personalise your voicemail settings

Select the preferred language for U2imobile to use

To access your voicemail:

  • Dial 121 when you in the UK or
  • Dial +442037696867when you roaming and follow the instruction

Note: You can access your voice mail from your U2imobile SIM ONLY.

If you have lost your U2imobile UK User Guide

Languages available: English, Polish, Russian, Romanian, Lithuanian, French, Dutch, Spanish, Arabic, Hindi, Punjabi, Tamil, Urdu, Chinese.

Customer Reviews

"Where there's a will, there is a way. The best product ever to be known, YOU TOO I. :)))"

Thevakumar Velummylum

"The next big network , amazing deals for less money, if you also love making international calls then U2i is going yo save you"

Fahad Ballushi